Q&A

Order and Shipping

When will my order be processed? When will my order be processed?

What are your shipping methods? What are your shipping methods?

How can I cancel my order? How can I cancel my order?

Can I update my personal information once I have placed my order? Can I update my personal information once I have placed my order?

Products

Are you products tested on animals? Are you products tested on animals?

Returns & Refunds

Do you offer refunds? Do you offer refunds?

What should I do if I receive the wrong product? What should I do if I receive the wrong product?

My order arrived damaged, what should I do? My order arrived damaged, what should I do?

Currency